Fugo FAQs
These are the questions we hear most often from new & prospective customers.
What is Fugo?
Fugo is a digital signage and TV dashboard platform that lets teams manage content on any number of screens from one place.
It runs in the cloud, on-premise, or directly on a player, and supports images, video, web pages, live dashboards, social feeds, and interactive content.
What hardware does Fugo work with?
Fugo runs on Android and Google TV devices, Samsung SSSP (Tizen) displays, LG webOS Signage, Windows and Linux mini PCs, Raspberry Pi, and Chromecast with Google TV.
We also sell pre-configured Fugo NUC and Fugo Chromebox players for teams that want plug-and-play hardware.
If you already have screens or media players, there's a good chance Fugo will run on them.
Do I need a separate media player, or can Fugo run on the TV itself?
It depends on the TV. Samsung SSSP and LG webOS commercial displays run the Fugo player natively, so no external device is needed.
Most modern consumer smart TVs that run Android TV or Google TV, including newer Sony, TCL, Hisense, and Philips models, also work without a separate player because they can install the Fugo app directly from the Google Play Store.
For TVs without a compatible OS, like Roku TVs, older smart TVs, and most meeting-room displays, you'll connect a small external player (Android TV box, Fugo NUC, Fugo Chromebox, Raspberry Pi, or similar) over HDMI. Either way, the Fugo player software handles rendering, scheduling, and offline playback.
How much does Fugo cost?
Fugo is priced per screen per month, with three plans: Essential, Core, and Enterprise.
- Essential: $24 / month per screen
- Core: $36 / month per screen
- Enterprise: $480 / year per screen (annual only)
Annual billing comes with a 20% discount.
Essential covers the basics for smaller deployments, Core adds dashboards and more advanced scheduling, and Enterprise includes SSO, advanced permissions, and dedicated support.
Full pricing details can be found on our pricing page.
Is there a free trial?
Yes. Fugo offers a 14-day free trial with no credit card required. You can connect real screens, build playlists, set up dashboards, and invite your team during the trial.
At the end, your content and settings stay in place; you just choose a plan to keep screens live.
Can I try Fugo without any hardware?
Yes. You can run a preview screen in your browser during the trial to see exactly how content will render. It's a good way to build and test playlists before any hardware arrives.
What kind of content can I display?
Fugo supports images, video, web pages, PDFs, Google Slides, social media feeds, RSS feeds, countdowns, weather, news, public web links, and secure dashboards from tools like Power BI, Looker, Grafana, Tableau, and Salesforce.
You can mix content types in a single playlist and schedule them by time, day, or screen group.
Can Fugo display dashboards that require a login?
Yes. Fugo handles authenticated dashboards two ways.
For Power BI, Looker, and Grafana, Fugo uses native integrations that connect directly through the tool's API and refresh automatically.
For other authenticated tools, including Tableau, Salesforce, HubSpot, Jira, Zendesk, and SAP, Fugo uses a cloud-browser capture method.
You sign in once during setup, including through SSO or 2FA if your tool requires it. Fugo records those login steps, encrypts them, and stores them on a private cloud server. When the dashboard needs to refresh, the cloud browser replays the login in the background, captures a screenshot of the live dashboard, and sends the encrypted image to your screen. Credentials are never stored on the player, and the dashboard stays current without anyone logging in again.
For dashboards behind a firewall or on an internal network, Fugo can run on-premise or in a player-local configuration so the capture happens inside your network.
How secure is Fugo?
Fugo is SOC 2 Type 2, SOC 3, and HIPAA compliant.
For customers using Fugo's TV Dashboards feature, your dashboard credentials are encrypted and not stored on the player.
Enterprise customers can run Fugo on-premise or in a player-local configuration to keep content and credentials inside their network.
SSO (SAML, Okta, Azure AD, Google Workspace) is available on Enterprise plans.
Can different teams manage their own screens without seeing each other's content?
Yes. Fugo supports unlimited teammates, role-based permissions, and Spaces, which let you separate content, playlists, and screens by team, location, or brand.
A regional manager, for example, can control their own screens without touching the rest of the deployment.
How do I get started with Fugo?
Start a free trial, connect a screen (either your own hardware or one of our players), and build your first playlist in the Fugo CMS. Most teams have their first screen live in under an hour.
If you want help planning a rollout, you can book a demo and our team will walk through your setup.
Does Fugo help with larger rollouts?
Yes. For multi-location or more complex setups, Fugo helps with planning the system: hardware choices, network setup, user roles, and rollout approach.
The goal is to avoid common issues: inconsistent hardware, unclear ownership, and screens that no one feels responsible for.
Most problems in digital signage aren't technical. They're about coordination. That's what the rollout support is designed to solve.
Support is available 8am-6pm UK time on business days, and Enterprise customers get a dedicated point of contact.
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