Skip to main content
4.8|Loved by 1,000+ teams

FugoQ puts the queue on the screens you already run

Guests join with a QR code and follow their place on their phone. Your Fugo screens show who’s called and which window to go to.

Book a demoTalk to us about the beta
Built into Fugo
No new hardware
Private by design

How FugoQ works

From the door to the right window in three steps.

Guests scan and join

A QR code at the door or a lobby tablet. No app, no account.

They wait anywhere

Their phone shows their number, their place in line and an honest wait range.

Your screens call them over

One click at the desk and the board shows A042 → Window 4. Their phone says the same.

Connecting people to real spaces

Join the beta and we’ll help you set up your boards, window signs and check-in on the screens you already run.

Talk to us about the betaBook a demo

Everything a waiting room needs

Check-in, a live status page and a desk console, with boards and window signs on the screens you already manage.

Now calling boards

Add the board to any playlist. It shows who’s called, where to go and who’s next.

A sign above every window

One content item serves every window: calling, serving, or ‘closed, please use another window’.

Where to go, on your floor plan

Pin windows and rooms on the floor plans you already use in Fugo. Guests see where to walk.

Join by QR or kiosk

Print a QR code or put a tablet in the lobby. It resets for the next guest.

Live status page and emails

Position, wait range, and emails when they’re almost up and when it’s their turn.

A desk console for your staff

Call, recall, serve, add walk-ins and reorder. Two desks can share one queue.

Built for busy front desks

Wherever people wait in line, FugoQ moves them on and keeps your screens working.

Pharmacy collection point with a screen showing the wait time above the counter

Patients wait in the aisle until the board calls them to the counter.

Learn more

Private and dependable by design

Guests are called by number, never by name, and the board never sends anyone to the wrong window.

Book a demo
  • No names on screens or in links
  • Status links expire after 24 hours
  • Contact details deleted on your schedule
  • Boards hide calls when offline
  • Nobody gets called twice
  • Priority rules applied the same way every time

Frequently asked questions

Do guests need to download an app?

No. They scan a QR code (or use a lobby tablet) and everything happens in their phone’s browser.

What hardware do I need?

A Fugo screen for the board, plus any phone for guests and a browser for staff.

Optional: a tablet as a kiosk and a USB or Bluetooth barcode scanner for check-in.

Can I use a kiosk tablet?

Yes. Kiosk mode lets guests join on a lobby tablet, shows their number and QR code for a few seconds, then resets for the next guest.

Is it GDPR-friendly? What happens to guest data?

Guests give a name, party size and, optionally, an email. Names and emails never appear on screens, public pages or links.

Status links stop working 24 hours after the visit, and contact details are anonymized automatically after a retention period you choose (default 365 days).

What languages are supported?

Guest pages and emails are in English today. More languages are on the roadmap.

Do you send text messages (SMS)?

Not yet. Guests get emails and a live status page that updates every second when they’re near the front. SMS is on the roadmap.

Can guests book appointments?

Not yet. FugoQ handles walk-ins today; bookings are on the roadmap.

What happens if a screen loses its connection?

After 30 seconds without data, the board hides calls and shows a “check with reception” message, so nobody is sent to the wrong window. Guests still have their phone page and emails.

Can two receptionists work the same queue?

Yes. If two people act on the same guest at once, the second sees “someone else got there first”, so nobody is called twice.

What if my subscription lapses?

Boards keep working and today’s queue drains, so no guest is stranded; new joins pause.