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Which Devices & Operating Systems Can I Use with Fugo and What Are the Minimum Requirements?
Which Devices & Operating Systems Can I Use with Fugo and What Are the Minimum Requirements?

This article outlines the minimum OS requirements for Fugo and provides links to detailed supported device lists for each platform.

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Written by Sarah
Updated this week

Table of Contents


If you have any questions regarding the operating system and hardware prerequisites before buying a device, don't hesitate to contact support@fugo.com.

Keep in mind that if you are using a device that's not officially supported or doesn't meet the minimum OS requirements, the Fugo app may encounter performance problems or may not be accessible.

To explore a list of devices and Operating Systems that are not supported by Fugo, please click here.

For comprehensive recommendations on compatible hardware, please refer to the hardware directory links provided in the sections for each platform below.



Amazon Fire TV hardware

Minimum Requirements

Amazon makes many different devices across multiple product ranges, and this makes it very difficult to gauge what their capabilities are across all products. The end result is that making a minimum requirements specification is not practical. Instead, we have tested a wide range of popular Amazon products, and rated their suitability according to Fugo’s testing requirements.

💡 Please note that while Fugo can still be used on Amazon Fire TV Sticks, we no longer recommend them for new purchases due to their limitations in running digital signage smoothly. We will continue to maintain and improve our Fire Stick support, but for a better experience, we recommend considering other devices if your budget allows.

You will be able to use Fugo, albeit with slightly limited functionality, if you already own one and wish to use Fugo.

The Chromecast with Google TV, Raspberry Pi 5, and the dedicated Amazon Signage Stick (with Fugo support coming soon) are better alternatives that offer more reliable performance for digital signage.

For more details on the limitations of Amazon Fire devices and a full list of supported and unsupported hardware, visit our Amazon Fire TV Hardware Directory here.

You can find our performance notes and list of supported & unsupported devices in our Amazon Fire TV hardware directory here.

You can find setup instructions for your Amazon Fire TV device in our installation guide here.


Android hardware

Minimum requirements

  • Android 7.1.2 or higher is supported. Android 10 or higher is recommended.

  • Dual-core processor or higher (preferably quad-core processor or higher)

  • 2 GB of RAM or higher (preferably 4 GB of RAM or higher)

  • 5 GB of storage or higher (preferably 16 or 32 GB of eMMC storage or higher)

You can find our performance notes and list of recommended, supported & unsupported devices in our Android hardware directory here.

You can find setup instructions for your Android device in our installation guide here.


ChromeOS hardware

Minimum requirements

  • A Chrome Enterprise license (see here)

  • A device with still 1 year or more till its Auto Update Expiration (AUE) date (see here) (preferably 3 years or higher)

  • Dual-core processor or higher (preferably quad-core processor or higher)

  • 2 GB of RAM or higher (preferably 4 GB of RAM or higher)

  • 8 GB of storage or higher (preferably 32 or 64 GB of storage or higher)

You can find our performance notes and list of recommended, supported & unsupported devices in our Chrome hardware directory here.

You can find setup instructions for your ChromeOS device in our installation guide here.


Windows hardware

Perhaps one of the most familiar platforms to most people, Windows based computers are used in almost all corporate environments.

We have selected some small form factor devices for you to choose from that work great with Fugo, such as our very own Fugo Player.

Minimum requirements

  • Windows 10 Home or Windows 10 Pro (32-bit or 64-bit) or higher*

  • Dual-core processor or higher (preferably quad-core processor or higher)

  • 2 GB of RAM or higher (preferably 8 GB of RAM or higher)

  • 32 GB of storage or higher (preferably 64 GB or higher)

*Fugo has been tested and confirmed to work on Windows versions as old as
Windows 7. However, we always recommend devices running the latest version for new purchases.

You can find our performance notes and list of recommended, supported & unsupported devices in our Windows hardware directory here.

You can find setup instructions for your Windows device in our installation guide here.


LG hardware

Minimum requirements

  • webOS Signage 4.0 or webOS Signage 4.1 or webOS Signage 6.0 firmware

    • webOS Signage 4.0 is supported but not recommended

    • webOS Signage 6 is the newest and therefore most strongly recommended

You can find our performance notes and list of recommended, supported & unsupported devices in our LG hardware directory here.

You can find setup instructions for your LG webOS device in our installation guide here.


Samsung SSSP & Tizen hardware

Minimum requirements

  • SSSP6 with Tizen 4 Os

☝️ Samsung's consumer displays typically run Tizen OS versions 4.0 and up. For optimal performance, we highly recommend that you consider professional SSSP displays for new purchases or attaching an external media players to consumer screens running older versions of Tizen. This ensures that you can make the most of Fugo's capabilities & enjoy an efficient digital signage setup.

You can find our performance notes and list of recommended, supported & unsupported devices in our Samsung hardware directory here.

You can find setup instructions for your SSSP device in our installation guide here.

You can find setup instructions for your consumer Samsung device in our installation guide here.


BrightSign hardware

Minimum requirements

  • BrightSign's 8.x firmware or higher

  • 2 GB of RAM or higher

You can find our performance notes and list of recommended, supported & unsupported devices in our BrightSign hardware directory here.

You can find setup instructions for your BrightSign device in our installation guide here.


Raspberry Pi hardware

Minimum requirements

  • RPi 4

You can find our performance notes and list of recommended, supported & unsupported devices in our BrightSign hardware directory here.

You can find setup instructions for your Raspberry Pi device in our installation guide here.


IAdea hardware

Minimum requirements

  • XMP-7000 series

You can find our performance notes and list of supported & unsupported devices in our IAdea hardware directory here.

You can find setup instructions for your IAdea device in our installation guide here.


Web player

Which browsers and devices support the Web player?

  • Chrome (tested version 103.5060.53 on Windows 10)

  • Microsoft Edge (tested on version 96.0.1054.41 on Windows 10)

  • Firefox (tested on version 96.0 on Windows 10)

  • Safari (High Sierra 10.13.3)

  • Safari (High Sierra 13.1.3)

  • Airtame (firmware 4.5.2)

  • Screenbeam (firmware 11.0.11.22)

Performance notes

Supported File Types

  • Image: JPEG, PNG, GIF, WebP

  • Video Container: MP4,MPG, MPEG, MOV, AVI

  • Documents: PDF

Supported Features

  • Landscape & portrait support

  • Multi-zone support

  • Apps from our App Store

  • Offline playback of media

  • Remote screenshot monitoring

  • Remote Fugo application updates


Internet speed & connection

A minimum internet speed of at least 10 mpbs is required to run Fugo optimally.

You can use websites such as http://speedtest.att.com/speedtest/ or https://www.speedcheck.org to check the speed and strength of your connection.

You can usually check the WiFi signal strength for most devices directly in the settings menu.

WiFi

Different digital signage devices will support different levels of WiFi, and in general, if you can get a device that supports 802.11ac WiFi, you’ll get the best network speeds. Most the devices we recommend either support 802.11 ac, n or g WiFi. At 1,300 Mbps, 802.11ac is about 3 times faster than 802.11n at 450 Mbps. 802.11g is much slower at 54 Mbps, but most the devices we list support at least 802.11n.

On the flip side, your internet speed probably won’t ever be 1,300 Mbps, or even 450 Mbps for that matter, so this won’t affect your internet speed much, but what you get from a device with 802.11ac WiFi is more stable connectivity and up to date internals, which promise a better experience.

Ethernet

For some use cases, you'll want a digital signage device to connect to the internet via a wired connection with an Ethernet cable. In this case the best device to choose is of course one that includes an Ethernet port, but some devices also have support for official Ethernet adapter or 3rd party adapters.

You’ll also want to check what Ethernet speed your device supports and make sure you are using the correct cables to match.



Recommended media players

Budget sticks, dongles, and boxes

Consumer media players are ideal for businesses needing to power a few screens with relatively simple digital signage needs. Here are our top consumer-grade media players for digital signage:

At a minimum, we recommend devices running Android 10 or later, Windows 10 or later, or ChromeOS to ensure compatibility and performance of the Fugo player app.

Mini PCs

For digital signage needs requiring more storage, enhanced security features, and remote device management capabilities, we recommend the following:

For those opting for ChromeOS devices, you'll find extra advantages through the Google Admin Console. It offers advanced remote device management features for device settings, automated updates, and enhanced security configurations, making it easier to keep everything running smoothly.

To ensure full functionality of the Fugo app, it's crucial that your device runs an up-to-date Chrome browser. This is especially important if you plan to display content that demands more from the CPU, such as live Looker or Power BI dashboards.



Recommended all-in-one displays

Consumer smart TVs

Here are a few affordable and entry level all-in-one TVs that can run Fugo's Player app without needing an additional media player to plug in:

Professional SoC displays

These display options offer great performance and are rated to display digital signage content in demanding environments up to 24 hours:

Interactive displays

Outdoor & window-facing displays

Video wall displays



I have a smart TV - do I need a player too?

The short answer

As long as your smart TV has a browser, you can use Fugo. Simply enter https://player.fugo.ai into the TV's browser to get started.

The long answer

While it's possible to use Fugo directly through your smart TV's browser, we've found that many smart TV browsers are often outdated. This will limit access to the latest features and updates that Fugo offers.

But there is an exception: smart TVs that run on Android. For these models, you can use our dedicated Android app, which ensures you have access to all the features and a more seamless experience.

Why consider an external player?

For a more reliable and feature-rich experience, we generally recommend using an external media player with your smart TV. They often receive more frequent updates and support a wider range of functionalities compared to built-in smart TV browsers.

See our list above for recommendations.

Digital signage displays

Another option is to upgrade to a professional digital signage display. These displays are designed specifically for commercial use, offering features like 24/7 continuous playback and higher durability.

See our list above for some recommendations.


Need more help?

No matter your budget or existing hardware, Fugo aims to offer a digital signage platform optimized for your needs.

Book a demo call with our team to talk about hardware recommendations for your project & see the platform in action.

Please reach out to our support team at support@fugo.ai or your account manager if you have any other questions about getting started with Fugo.

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