Table of Contents

  1. Using Samsung Displays For Digital Signage

    1. What is SSSP?

    2. Why use Samsung Smart Signage displays?

    3. SSSP display features

  2. How To Install Fugo On Your SSSP Display

    1. Installing Fugo as a Web app

    2. Installing from a USB device

    3. Updating SSSP OS Version

    4. Changing Screen Orientation

  3. How To Pair Your Screen To Fugo

  4. How To Publish Content With Fugo

  5. Are you getting the "Unable to connect to the server" error?

  6. Troubleshoot Your Samsung SSSP Display

Note: if you're looking directly for setup instructions, you can go ahead and skip down to section 2. How to install Fugo on your Samsung Smart Signage display.


Using Samsung Displays for Digital Signage

Samsung is one of the most recognizable names in screen technology (if not the very foremost.) After decades of manufacturing and selling across the globe, their products have become ubiquitous - available everywhere, easy to purchase, and come backed with the company's rock-solid reputation.

They carry numerous lines of screens that are almost too diverse to even go into in detail, ranging from standard consumer to professional grade. Though when it comes to digital signage, their commercial smart signage displays are second to almost none in terms of playback quality and lifetime durability.

Samsung commercial-grade smart signage displays are built specifically for professional use and (sometimes) up to 24/7 continuous operation. With built-in system on chip (SoC) media players, SSSP displays offer an all-in-one solution when paired with Fugo digital signage software.

What is SSSP?

SSSP stands for the Samsung Smart Signage Platform. It’s a fully integrated program that lets software developers create solutions that work on Samsung TIZEN System-on-Chip displays.

Why use Samsung Smart Signage displays?

Consumer vs. commercial screens

Commercial-grade screens are always going to come with a higher sticker price than your standard consumer TV. That's because they're built to be used in a professional setting - which throws a lot more at a screen than home usage.

When choosing screens for a digital signage deployment, it's probably tempting to cut a few corners on the hardware to save on entry costs. Why pay thousands of dollars on a professional screen when you can run into your local big box store and pluck a TV off the shelf for half the price?

While there may be some use cases that are served fine with a consumer TV, we at Fugo almost always recommend purchasing a professional screen.

Why? Here’s the short answer: TVs and monitors might look similar, but they’re very different, and TVs simply aren’t suited to the operating demands of digital signage.

Digital signage lives in a much more demanding environment - often being required to withstand long operation hours in tight installation areas and operate in portrait position.

SSSP display features

Samsung Smart Signage displays make great options for professional digital signage deployments, owing to the quality of their manufacture & production.

Here are some key features:

  • Light & strong: aluminum frame & can stand 4x their weight

  • Flexibility: suited to various installation environments and configurations, including wall mounts, ceiling mounts and other challenging installations

  • Heat & dust resistant: Thermal design with a cooling system of vents & fans to handle the extra heat

  • Extended operation: rated for 16/7 usage (16 hours, 7 days a week) or around-the-clock, seven days a week (24/7)

  • Sufficient brightness: high 2,500-nit brightness, an auto brightness sensor that optimizes brightness, and anti-glare technology for visibility in direct sunlight

  • Form factor: self-contained ultra-slim display with an embedded power box, fingerprint-resistant finish, and narrow bezels (to enable multiple displays to be joined in a video wall)

  • Playback quality: Crystal 4K UHD picture resolution & video playback, HDR, supports up to three FHD videos for simultaneous playback

Note: not all Samsung products are compatible with SSSP, so when purchasing, check the list of compatible displays.

How To Install Fugo On Your Samsung Smart Signage Display

To get Fugo up and running on your SSSP, you can either install the Fugo Web App, or install the Fugo App from a USB. We recommend sticking with the Web App, as it allows you to automatically receive updates and patches, which means your Fugo installation is kept up-to-date and secure.

1.1 Installing Fugo as a Web app

1.1.1 After booting up your SSSP, please select the "URL Launcher" from the toolbar.

1.1.2 Select "Install Web App"

1.1.3 Type in https://t.fugo.ai

1.1.4 Once the Fugo Web App is downloaded and installed, you'll see the pairing PIN and QR code to allow you to connect and manage your new screen with your Fugo account.

1.1.5 Check your toolbar to ensure that the Fugo Web App icon is present.

💡 If the installation of the Fugo Web App fails, there can be a couple of causes. First of all, check that your SSSP is connected to the internet and can access other URLs. If the connection is fine, it's likely that there's an issue with SSL certificates on the t.fugo.ai URL. You will need to update the OS running on your Samsung TV to fix this issue.

2 Installing from a USB device

This is an alternative way to install Fugo that we typically don't recommend if you can install the Web App via the normal method above. This is because when the Fugo app is installed this way, it won't receive automatic updates and can't be kept secure and up-to-date by our team.

2.1 First, you'll need to set up a USB stick with the files for the Fugo app. Visit https://t.fugo.ai/sssp_config.xml and right-click the page. Press Save As and download the XML file, keeping the name as sssp_config.

2.2 You will also need to visit https://t.fugo.ai/Fugo.wgt. Your browser should automatically download this file without you needing to click Save As.

2.3 Next, create a folder on your USB called "SSSP" and drop both files you've previously downloaded into that folder.

2.4 Turn your SSSP on, and insert your USB drive. Open the URL Launcher from the toolbar on your Samsung display.

2.5 Select Install from USB device.

2.6 If prompted, enter your security PIN.

2.7 Once the Fugo app has been installed from your USB drive, you will see the Fugo pairing screen with a QR code and a pairing PIN that will allow you to add your new screen to your Fugo account.

2.8 Take a look at your toolbar and confirm that the icon for the Fugo app is there to ensure that your app is properly installed.

3 Updating SSSP OS Version

When you're updating the firmware of your SSSP, it's very important to make sure that there are no power cuts and that the device stays powered on the whole time. If the SSSP is interrupted mid-update, you might run into problems when trying to boot your display up next time.

4 Changing Screen Orientation

Whether your display is put up in portrait or landscape, you'll need to make sure that your content is displaying the right way up! Thankfully, it's easy to change the orientation of your screen in the settings.

4.1 Select Settings from the toolbar.

4.2 Select OnScreen Display

4.3 Under the Display Orientation menu, select either Portrait or Landscape as applicable.

2. How to pair your screen to Fugo

Note: to pair your screen, you'll need a Fugo account. If you have not registered a Fugo account yet, you can head over to fugo.ai/app to start your 14-day free trial.

2.1 After successfully logging in, you can click Add Screens on the Welcome page. Alternatively, you can navigate to the Screens page in the top navigation bar.

2.2 Enter the PIN from the Fugo player window into the space provided.

2.3 To finish the pairing process, give your screen a name and add a location.

💡 Hint: We recommend you name your player something relevant such as 68 Lombard Street or Clapham Coffee Shop. For my example, I’ve named my screen “Fugo HQ." The address should be your screen’s location.

2.4 Your screen will now be listed on your Screens page:

Congratulations, you’ve added your screen! Here, have this cake 🍰 to celebrate!

Now you’re ready to start publishing content. We’ll cover that in the next section.

3. Publish content with Fugo CMS

3.1 Navigate to the Playlist page in the top navigation bar.

3.2 Click the Create Playlist button.

3.3 Start by giving your playlist a name in the top left corner of the page. I’ll call mine “Sarah’s playlist.”

3.4 You can add screens, content, or schedule in any order. For the sake of ease, I’ll start with adding a screen. Click Select Screens and choose your screen.

3.5 Select content to add to your playlist by clicking Select Content and choosing from your media, apps, or studio content. Click Add Items when you’ve finished choosing your content.

3.6 Finally, if you’d like to schedule your content, you can start by indicating the start and end dates under Date Range. Tick the box for No End Date if you want your content to play indefinitely.

3.7 You can also set the week schedule by clicking and dragging along the schedule. Alternatively, you can select just Workdays or Weekends in the top right corner of the schedule if you want your playlist to run only on those days. If you want your content to run 24/7, you can click Select All.

💡 Selecting “Workdays” will set your content to run from 8am - 7pm. You can change those hours by clicking on a day block, and manually entering the run times in the day’s window.

3.8 Once your schedule is set, click Publish in the right bottom corner to publish your new playlist! If you don’t want to publish right away, just click Finish later and it will save your playlist for you to edit later.

Viola - your content is live!

💡 When you’re ready to come back to your playlist, you’ll find it saved on your Playlists page. Click Publish or select Edit from the dotted menu at the right of the playlist panel.

Are you getting the "Unable to connect to the server" error?

Try this:

If none of this helps, you can install the app from a USB stick:

Download two files:

  1. Create a folder in your USB called SSSP

  2. Put the files into that folder

  3. Insert the USB into your TV

  4. In the URL launcher, select Install from USB device

Troubleshooting your Samsung SSSP Display

If you’re running into problems with the Fugo app on your Samsung SSP, such as freezing or difficulty starting the app, you can check out some of our instructions here to help get it back up and working for you again.


There you go! It really is that easy to set up your Samsung display and publish your content with Fugo!

If you have any questions regarding setup, publishing, or hardware, you can contact our support team any time at support@fugo.ai.

Happy publishing 📺

Did this answer your question?