Monitor your team’s progress with Jira Boards and Reports

It can be tricky to keep track of project progress when you’re working with bigger teams or on complex, multi-part projects. Agile is a great way of working to help you and your team handle difficult and sizeable pieces of work and squeeze as much efficiency as possible out of your collaboration — but only if you manage it correctly.

Jira is a very popular, very easy-to-use project management solution to help get the most out of your Agile team and ensure that your projects go smoothly and get delivered on time. You can very quickly put together a KANBAN or Scrum board and start putting tasks and tickets in there, assigning them to members of your team, and moving them through the board as they get worked on.

On the flip-side, Jira provides comprehensive real-time reporting on your boards and projects, so that you can identify bottlenecks and show stakeholders how everything is going. You can also easily produce roadmaps to communicate higher-level plans for the future so that everybody on board knows exactly where you’re headed.

Jira and Fugo TV Dashboards

Jira is a great solution for Agile teams, and with Fugo TV Dashboards you can make it even more collaborative by displaying your boards, roadmaps, or reports on your office screens or digital signage. This can offer you and your team a shared overview of how you’re all doing and how your projects are going from day-to-day, or you can use the TV Dashboards feature to easily connect to a screen in a meeting room and back up your presentations to key players in management.

The TV Dashboards feature in Fugo is designed with your sensitive information in mind, so it avoids the security pitfalls that a lot of other third-party dashboard solutions can open up. For instance, our solution doesn’t create any URLs that can be accessed by anybody on the internet, and we don’t require you to store your credentials on an external playback device that can be lost, stolen, or hacked. Instead, we use the Fugo Recorder to take note of your Jira login process, and then encrypt and send that information to a private Cloud server.

When your Fugo Dashboard requests the latest version of the information, the Cloud server simply follows those steps, takes a screenshot, encrypts it, and sends it to the Fugo CMS, which then displays it on your chosen screen. This way, your data stays safe, private and secure.

Best Practices for using Jira with Fugo CMS

Getting Fugo TV Dashboards set up with Jira is really straightforward, and we’ll get into it in just a second. But before that, let’s cover a few best practice recommendations to follow whenever you’re using a third-party dashboard solution with Fugo TV Dashboards:

1. Create a service account:

We've worked hard to develop the TV dashboards feature so that your sensitive data is completely secure. But as an extra precaution we highly recommend using a 'least privileged' service account when setting up your dashboards - this is usually an account that has read-only permissions for the dashboards you want to display on your screen(s.) You can read more about how to set up a service account with Google here.

2. Start with your dashboard URL

It's often the case that you can navigate directly to your target dashboard's URL when creating a new dashboard in Fugo. This will require you to log in, and then you’ll be redirected back to your destination. This is the quickest and most reliable journey you can make in Fugo Dashboards as it cuts out unnecessary steps in your journey.

3. Search for your dashboard

Most dashboard services have search capabilities. Instead of clicking through multiple menus, you can get to your target content quicker and more reliably by searching for it. We recommend searching the full name of the content you want to display, as partial search terms may return more items you'll have to sift through.

Connect your screens to a Fugo account

2.1 Log into your Fugo Account. If you don’t have an account yet, you can start your 14-day free trial here.

Note: TV Dashboards are a part of Fugo's Business Plan. During your free trial, you can create one dashboard. To create any more, you will need to upgrade your plan.

2.2 Make sure your screen(s) are connected to Fugo CMS. If you haven’t connected your screen(s) yet, you can find the instructions for that here.

Create a new dashboard

2.3 Click Dashboards in the top navigation bar to go to your Dashboard library. If you have not created any dashboards yet, this page will be empty.

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2.4 Click Create Dashboard to get started. This will take you to the New Dashboard recorder page where you will follow the instructions to capture and preview your dashboard before publishing it to screen.

2.5 Next, you’re going to want to enter the URL you use to log in to Jira, or your dashboard URL (I’m using https://harryray.atlassian.net/jira/software/projects/FUGO/boards/1 here) and click Go.

2.6 If this is your first time creating a TV dashboard, a popup guiding you on how to configure your Chrome browser to allow the Fugo recorder to run in incognito mode will appear. You can find our instructions for allowing incognito mode here. If this is not your first time, you can skip this step.

2.7 After logging in, you’ll see your dashboard (or the home screen). If you’ve used a normal login URL and now need to navigate to find your dashboard, we recommend using the search functionality in Jira so that the Fugo recorder can reliably find your board every time, no matter how many other boards, reports and roadmaps you have.

If you’ve used your dashboard URL, as I have above, you’ll be viewing the dashboard you want to screenshot already. From here, you can simply use the “Capture Dashboard” button to screenshot your dashboard and let the Fugo recorder know that you’re finished with the steps.

💡 You can also use the “Element Screenshot” button to capture a particular part of the screen - this is super handy for getting rid of the branded interface of Jira (for instance, the top bar or sidebar).

2.8 Once you’ve captured your dashboard, the incognito window will close and you’ll see a preview window while the Fugo Recorder recreates the steps you gave it. This can last a minute or two so don’t sweat if it takes a little while!

2.9 When your dashboard shows up in the preview area and you’re happy with how everything looks, simply click the Publish button in the bottom right. This will open up the Publishing box, which lets you immediately display your dashboard on existing screens, add a new screen to display your dashboard on, publish your dashboard into existing playlists, or add a new playlist straight from this popup. You can also select Save to come back to this dashboard later.

Tips and Tricks for Jira

Because there are a few different formats you might be using for Jira, from KANBAN boards to reports, there are a lot of different things to consider when you’re putting together your Jira board. However - there are a few universal things that can improve your Jira experience - so let’s get into those!

  1. Use keyboard shortcuts to navigate around your boards. You can switch between issues with j and k, you can create a new issue with c, open the “Quick Operations” menu with ., and open a quick search using / - which brings us to our next tip.

  2. Remember to search! Your Jira project might be huge. They can certainly get that way! Between all the users, tickets, boards, roadmaps, reports, and everything else you might run into, it’s enough to make your head spin. You can cut down on the information overload and the amount of time spent clicking around your project by making use of the search functionality within Jira. Get from point A to point B as quickly and easily as possible - and once you’ve made it where you’re going, move on to our next tip!

  3. Use your bookmarks. If you’re focusing on one particular board, or even one particular epic, for a sprint - remember to bookmark it! There’s no need to navigate to the same ticket every day, and there’s not even a need to search for it; simply bookmark it in your browser, and get there quickly and easily whenever you need to. I’ve found this particularly helpful in reducing overwhelm when working in particularly big Jira projects!

If you’re looking for a few more tips and tricks about Jira, the Atlassian dev team posted a super helpful shortlist to their community forums which you can read here.

Thank you for reading this guide! Please get in touch if you have any feedback or any further questions about integrating Jira with Fugo TV Dashboards - you can drop our friendly support team a message anytime at support@fugo.ai.

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