Table of Contents
Getting Acquainted with User Management Features
The People & Spaces feature is how you can organize your users, clients, or teams into sub-accounts with access to specific screens & content.
The Roles feature is how you can assign users specific permissions in your account, such as being able to edit screens or view billing information.
With these features, you can:
Invite new People (users) to your Fugo account
Assign People (users) to specific Spaces (collections of screens, content, and media)
Set user-specific permissions with varying degrees of access to assets in your account such as playlists, screens, channels, dashboards, & billing
Create Spaces (sub-accounts) to organize the assets belonging to your network of clients (this is handy for resellers & affiliates)
People: Invite Users To Your Fugo Account
People Overview
People is where you can invite & manage an unlimited number of users to your Fugo account. You can add users, then assign them to a Space (i.e. a sub-account organized by team, department, branch, or so forth.)
You can manage all users & those with access via SSO (Single Sign-On) from this section of your Fugo account.
How To Invite People To Fugo
1. Once you’ve registered for a Fugo account, you are ready to start adding collaborators. If you haven’t registered, you can sign up for a 14-day free trial here.
2. Log into Fugo. Then go to https://www.fugo.ai/app/account/people-and-teams
3. You can get to the People & Spaces tab in your account at any time by clicking on the green Account icon in the top right corner of the CMS, then selecting Account from the drop-down menu.
4. From here, click the purple New button to begin adding users to your account.
5. Select Invite Person from the drop-down menu. If you've set up your users through an IdP, this option will be restricted.
6. Enter the email address of the person you want to invite.
7. Pick the Space you want to invite them to (you can jump to the Spaces section to read more on creating Spaces.)
8. Pick the Role you want to assign them to (you can jump to the Roles section to read more on creating Roles.)
9. Click the Invite button in the lower right-hand corner to send them an email invite to Fugo.
Sending an invite will trigger an automatic email to be sent to the end-users' inbox with a link to sign up to the account you’ve created in Fugo. Note that the link will expire after 7 days.
⚠️ If your end user is struggling with receiving Fugo emails, contact support@fugo.ai for help.
Once you’ve sent the invitation, you will see your end user listed under the space you’ve invited them to.
Spaces: Manage Screens, Content & Media Between People
Spaces Overview
Spaces is where you can manage and create separate teams in your Fugo account. They are collection of screens, playlists, channels, dashboards, and media available to a specific group of users. For example, if you have an office in New York and another in London, you can create Spaces individually for each location to manage content, screens, and data for each respectively.
This feature also comes in handy for resellers & integrators who have a network of clients and want to keep all of their content and screens organized into separate sub-accounts.
How To Create & Manage Spaces
1. Log into Fugo. Then go to https://www.fugo.ai/app/account/people-and-teams
2. You can get to the People & Spaces tab in your account at any time by clicking on the green Account icon in the top right corner of the CMS, then selecting Account from the drop-down menu.
3. From here, click the purple New button to begin adding Spaces to your account.
4. Select New Space from the drop-down menu.
5. Give a name to your Space. For example, you can create a "London" space specific for users added to your account that are part of your London-based team.
You can follow this for any locations, teams, and departments respectively. Click the purple Add button.
6. You will now see your new Space listed in your account. You can remove a Space any time by clicking the three-dot menu & selecting Remove.
7. Your current space will be shown in blue next to your account icon. Click it to open the drop down of your spaces & switch between them as needed:
💡 Note: at this time users can only be added to one Space. Only users who are not assigned to a Space can use the “Switch Spaces” feature. If you would like to grant your end-users permission to switch between Spaces, the way to do that is to not assign them a Space when you invite them to your account.
Roles: Manage User Permissions
Roles overview
Roles allow you to manage user permissions across your Fugo account. Each role defines what a user can view, edit, or control within the platform. This makes it easier to organize your team and assign the right level of access based on responsibilities.
Fugo offers a flexible access management system built around common workflows, with a set of default roles and the ability to customize roles depending on your pricing plan.
Default user roles
Fugo comes with six built-in roles, each designed to match typical tasks performed on the platform:
Owner
Full access to everything in the account, including Spaces, screens, content assets, billing, and user management. Acts as the account’s primary contact.Manager
Can manage screens and content within their assigned Spaces. Cannot create/edit Spaces, invite users, or access billing settings.Content Creator
Can create Studio content, manage media uploads, and build Dashboards. Cannot control screens or publish content.Publisher
Can change what's playing on a screen but cannot create new content or upload media.Viewer
Has read-only access to the pages and content in their assigned Spaces.Billing Manager
Can view and edit billing details within their assigned Spaces.Quick Caster
Can cast (mirror) content to screens in their assigned Spaces, but has no other editing or viewing permissions.
Permissions by plan
The ability to customize roles and permissions depends on your plan:
Essential – Use default roles only (no edits)
Core – Edit permissions for default roles
Enterprise – Create custom roles with tailored permissions
Permission types
Here are the specific permissions you can assign to a role:
View screens
Edit screens
View playlists
Publish playlists
Edit playlists
View studio content
Edit studio content
View media
Upload & remove media
View channels
Edit channels
View dashboards
Edit dashboards
View billing
Edit billing
View People and Spaces
Invite/remove People and Spaces
View roles
Assign role to user
Edit roles
How to manage roles & permissions
1. Log into Fugo. Then go to https://www.fugo.ai/app/account/roles
You can also access your Roles page from the green account icon in the top right corner of the CMS:
If you have permission to view & edit roles, you'll see all available roles listed on this page.
Edit permissions for an existing role
To change permissions for an existing role, open the drop down menu to the right of the role.
This will open a list of permissions which you can toggle on and off for that role. Changes will be saved automatically as you make them.
Create a new custom role
To create a new role for your organization, click the purple Create Role button.
Give your role a name. Then use the toggle buttons to set the permissions you want this role to have.
For example, I’ve created a "Marketing" Role for the members of my creative team who I want to be able to create and publish content in Fugo, but not be able to edit any screens or billing information. So I’ve toggled on & off permissions accordingly:
5. Click Add new role when you're done.
6. Your new Role will now show up on your Roles tab. You can remove a Role any time from the 3-dot menu, or click the arrow to show & edit the permissions for that role.
💡 Pro Tip: You can change a user’s role any time by going to your People & Spaces tab. Find the user, click the 3-dot menu, and select Change Role:
Need Help?
If you have any additional questions on People, Spaces, and Roles, or any other questions or feedback about Fugo, feel free to reach out to our support team at support@fugo.ai.